The end-user uses a PC or workstation which might or might not be part of the network. The desktop software support technician supports the user in the smooth running of the software on his / her PC. Installation of operating systems, application software like accounting packages or any software packages like property, health, email office software, anti-virus and linking them to the host network if any. In consulting companies, these representatives are often required to travel to users to assit them on-site but may nowadays also do so remotely with the aid of software and remote-conferencing. The next step in this person's career could be in sales if working for a consulting company or business analysis because he knows the business of the specific software package that he / she supports.e.g.:
Accpac Consultant
Pastel Consultant
GIS Consultant
Navision Consultant
Great Plains Consultant
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